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FAQ

Discover Frequently Asked Questions from Our Support

Provides tracking updates as an item travels to its destination, including the date and time of delivery or attempted delivery. Available online or at your Post Office depending on the mail class. There is no additional charge.

Customers can submit a free Package Pickup request at http://localhost/glogistics to have prepaid Express Mail, Priority Mail, International Mail, and Return Service packages picked up the next delivery day as part of the carrier’s normal route

There could be various reasons. The Globalgistico Tracking code for Time Definite shipments is a 10 to 14 digit alpha-numeric code, so please recheck the number and try again.

The Pickup and Delivery destinations shown on ExintLogistics tracking results are based on the destination of the Service Station location providing for pickup and delivery. Please be assured that your shipment is being delivered to the destination provided by you when you completed the waybill for your shipment(s).

You can find the mail class by entering the ExintLogistics Tracking number and looking up "Product Information. Also, if your item has a status of "Alert," a delay could have occurred because of weather-related and other natural disasters or events. In this case, please check ExintLogistics Service Alerts first.

The Postal Service is not embargoing mail coming into the United States. We have been notified by numerous international Posts that they are not allowing mail to enter or exit their countries.

When checking the status of your item, you may see a message about the Expected Delivery date/time frame. This window is a 3-hour slot of time when you can expect your package to arrive. Delivery within that time is not guaranteed, however, you may still receive your item by the end of the day if it does not arrive within the expected time slot. Check Globalgistico Tracking for updated information.

Any case you wish to cancel your shipment after being dispatched, please send us a mail at support@globalgistico.com
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